Workfuse, Inc. ("Workfuse", "we", "us", or "our") operates the Workfuse platform and the websites at workfuse.in and snap.workfuse.in. This Privacy Policy explains how we collect, use, disclose, and protect information about you when you use our services.
1. Information We Collect
1.1 Information you provide
- Account registration details (name, email address, company name)
- Contact and enquiry form submissions
- Demo request information (company size, product interest, use case notes)
- Payment and billing information (processed securely via third-party providers)
1.2 Information collected automatically
- Log data (IP address, browser type, pages visited, referrer URL, timestamps)
- Cookie data and similar tracking technologies
- Device and usage analytics
SnapFuse — Zero-Data Mandate
SnapFuse processes all images locally in your browser. No image data, file metadata, or file contents are ever uploaded to our servers. We do not collect any personal data from SnapFuse usage.
2. How We Use Your Information
- To provide and operate the Workfuse platform and products
- To communicate about your account, demos, and tactical support
- To send product updates and launch announcements (with your explicit consent)
- To comply with applicable legal obligations
3. Legal Basis for Processing
For users in the European Economic Area, we process personal data on the following legal bases:
- Performance of a contract — necessary to deliver services you've requested
- Legitimate interests — for product improvement, security, and institutional integrity
- Consent — for marketing; you may withdraw consent at any time
- Legal obligation — when required by applicable law
4. Security & Hardening
We use **AES-256 encryption at rest**, **TLS 1.3 in transit**, and role-based access control across all systems. For our full security overview, see the Security page.
5. Contact
For privacy-related questions or requests:
Email: privacy@workfuse.in
General: hello@workfuse.in